Tools & Tech

I leverage a diverse array of tools and platforms to drive innovation, enhance collaboration, and deliver exceptional user experiences across every stage of the product lifecycle. With deep expertise across design, development, and implementation, I adapt to evolving needs and technologies to create impactful, scalable solutions. While the following lists highlight key proficiencies, they represent only a portion of my comprehensive skill set and commitment to delivering industry-leading results.

AI & NLP Platforms:

Strong capabilities in integrating and utilizing AI technologies, including ChatGPT (across various iterations), Amazon Lex, Google Dialogflow, and IBM Watson, to create conversational interfaces and personalized user experiences.

Customer Experience (CX) Platforms:

Extensive experience implementing and optimizing industry-leading platforms, including Sitecore, Adobe Experience Manager, Hubspot, Kentico, Drupal, and Optimizely, to deliver personalized and scalable customer solutions.

UX Design & Prototyping Tools:

Proficient in using tools such as Figma, Adobe Creative Suite, Sketch, Axure, InVision, Marvel, and Miro to create high-fidelity prototypes, design systems, and interactive mockups, ensuring a seamless user experience, ensure accessibility and inclusivity.

Virtual World & Immersive Technologies:

Skilled in virtual world development using platforms like OpenSim, Unreal Engine, Unity, and Amazon Sumerian (note: Sumerian has been retired and scenes transitioned to Babylon.js, which can be published using AWS Amplify), creating immersive environments for gaming, training, and interactive storytelling. Proficient in integrating VR and MR to craft cutting-edge experiences for diverse industries.

Project Management & Collaboration:

Skilled in managing complex projects with tools like Jira, Confluence, Trello, Smartsheet, Basecamp, MS Project, and Slack, fostering team collaboration and ensuring project alignment with strategic goals.

Product Management:

I excel at defining and delivering user-centric products by translating strategic objectives into actionable plans, leveraging data-driven insights and cross-functional collaboration. My expertise lies in guiding the entire product lifecycle, from ideation and development to launch and optimization, ensuring alignment with business goals and market needs. I utilize a range of management tools spanning the different phases of product management (many listed here) to ensure product design, development and launch success.

Cloud Platforms:

Experience with leading cloud services, including AWS, Google Cloud, and Microsoft Azure, to develop scalable and secure solutions for digital products.

Analytics & Personalization:

Expertise in data-driven decision-making using platforms like Google Analytics, Tableau, Hotjar, and Crazy Egg to monitor performance, optimize conversion rates, and deliver tailored user experiences.